Terms & Conditions

For the purposes of these Terms, the following definitions apply:

• "Platform" means the svip88 website accessible at https://svip88.cam and any associated mobile applications or services.
• "Account" means the registered user account created by a Member on the Platform.
• "Member" means any individual who has completed registration and holds an active Account on svip88.
• "Wallet" means the electronic balance held within a Member's Account, denominated in Indonesian Rupiah (IDR/Rp).
• "Bonus" means any promotional credit, free bet, cashback, reload offer, or other incentive granted by svip88 to a Member.
• "Wagering Requirement" (also "turnover condition") means the number of times a Bonus amount (or combined deposit and Bonus amount) must be staked before withdrawal is permitted.
• "KYC" means Know Your Customer — the identity and address verification process required by svip88 to comply with anti-money-laundering and responsible gaming obligations.
• "WIB" means Western Indonesia Time (UTC+7), the time zone used as the default reference for all operational matters on the Platform.
• "Game Providers" means the third-party software studios whose games are made available on the Platform.
• "Force Majeure" means events beyond the reasonable control of the Company, including but not limited to natural disasters, government action, cyberattacks, and telecommunications failures.

To register and use svip88, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age. This is a strict requirement enforced through identity verification. Misrepresenting your age is a material breach of these Terms.
• You are accessing the Platform from a jurisdiction where online gambling is not explicitly prohibited by applicable local law, or where you have verified that your use of the Platform is lawful.
• You are not a resident of any jurisdiction that svip88 has designated as a restricted territory.
• You are acting on your own behalf and not as an agent, trustee, or representative of any third party.
• You are not a current or former employee, director, officer, agent, or contractor of svip88, nor an immediate family member of such a person.
• You have not previously been self-excluded or permanently banned from the Platform.

When registering an Account with svip88, you agree to the following:

• You will provide accurate, complete, and truthful information, including your legal full name, date of birth, mobile number, email address, and residential address as they appear on your official Indonesian National ID (KTP) or equivalent government-issued identification.
• You will maintain and promptly update your Account information to ensure it remains accurate at all times.
• You will register only one (1) Account per person. The creation of duplicate or multiple Accounts ("multi-accounting") is strictly prohibited and will result in immediate suspension of all associated Accounts and forfeiture of all balances.
• You are solely responsible for maintaining the confidentiality of your username, password, and any one-time passwords (OTP) associated with your Account. You must not share these credentials with any other person.
• You must notify svip88 immediately if you suspect unauthorized access to your Account by contacting our support team at [email protected].
• svip88 reserves the right to decline any registration application at its sole discretion, without obligation to provide a reason.

In compliance with international anti-money-laundering (AML) and responsible gaming standards, svip88 requires all Members to complete identity verification (KYC) before processing withdrawal requests. KYC may also be required at registration or at any time thereafter at the Company's discretion.

Required documents typically include:

• A clear, unobstructed photo or scan of your Indonesian National ID (KTP) or valid passport, showing your full name, date of birth, and photograph.
• A recent proof of address (utility bill, bank statement, or government correspondence) issued within the last three (3) months.
• A selfie photograph of you holding your KTP, with both your face and the ID card detail s clearly visible.

KYC submissions are typically reviewed within 1–24 hours. If additional documentation is required, our compliance team will contact you via email. Failure to provide satisfactory documentation within a reasonable period may result in temporary suspension of withdrawal privileges or Account closure.

All deposits to your svip88 Wallet are subject to the following conditions:

• All transactions are denominated in Indonesian Rupiah (IDR/Rp). The minimum deposit amount is Rp 50,000. There is no maximum deposit limit for fully verified Accounts.
• Accepted deposit methods include bank transfers via BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri), CIMB Niaga, OCBC NISP, BSI (Bank Syariah Indonesia), and Bank Permata, as well as e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja.
• Deposits made during standard Indonesian banking hours (Monday–Friday, 08:00–16:00 WIB) are typically credited to your Wallet within minutes. Deposits made outside these hours may take longer to process.
• You may only deposit funds from payment accounts that are registered in your own name. Third-party deposits are strictly prohibited and will result in reversal of funds and possible Account suspension.
• svip88 does not accept deposits made using proceeds of criminal activity. Any Member found to be depositing such funds will have their Account immediately suspended and the matter reported to the relevant authorities.
• svip88 reserves the right to impose deposit limits on any Account in the interests of responsible gaming. Members may also voluntarily set their own deposit limits through the responsible gaming tools in their Account settings.

Withdrawal requests are subject to the following terms:

• A fully completed KYC verification is required before any withdrawal can be processed. Accounts with pending or incomplete KYC submissions will have withdrawal requests placed on hold until verification is finalized.
• Withdrawals will only be processed to a bank account or e-wallet registered in the same name as the svip88 Account. Third-party withdrawals are not permitted under any circumstances.
• The minimum withdrawal amount is Rp 100,000. There is no maximum withdrawal limit for verified Members in good standing.
• Most withdrawal requests submitted during banking hours (Monday–Friday, 08:00–16:00 WIB) are processed within 15–30 minutes. Requests submitted outside banking hours are typically processed on the next business day.
• svip88 reserves the right to conduct additional security checks on withdrawal requests exceeding certain thresholds. This process may extend the processing time by up to 48 hours.
• Withdrawals from balances that include active or pending Bonus funds may be withheld until all applicable wagering requirements have been satisfied.
• svip88 will not be held liable for delays caused by the receiving bank's internal processing times, system outages, or public holidays.

svip88 offers a range of promotional bonuses to both new and existing Members. All bonuses are subject to the following general conditions, in addition to any specific terms stated in the individual promotion:

• Bonuses are available to eligible Members only. svip88 reserves the right to exclude any Member from any promotion at its sole discretion.
• Each Member may claim each promotional offer once only, unless the promotion explicitly states otherwise.
• All bonuses carry a wagering requirement (turnover condition) that must be fulfilled before any winnings derived from Bonus funds can be withdrawn. The applicable wagering multiplier is stated in each promotion's specific terms. Typical requirements range from 5x to 30x the Bonus amount.
• Not all games contribute equally toward wagering requirements. Slot games generally contribute 100%, while table games such as blackjack, baccarat, and roulette typically contribute between 10% and 20%. Game-specific contribution rates are listed in the individual promotion terms.
• Bonuses have an expiry period, typically 7–30 days from the date of activation. Any unplayed Bonus balance and associated winnings will be forfeited upon expiry.
• svip88 reserves the right to void Bonuses and confiscate associated winnings if it reasonably determines that a Member has engaged in Bonus abuse, including but not limited to: creating multiple Accounts to claim the same Bonus, using irregular betting patterns designed to circumvent wagering requirements, or colluding with other Members.
• svip88 reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice.

The following general rules apply to all bets and wagers placed on the svip88 Platform:

• All bets are final once confirmed. svip88 does not accept requests to cancel or amend confirmed bets, except in cases where a manifest error has occurred.
• svip88 reserves the right to void any bet placed at odds or stakes that resulted from a technical error, data feed error, or human error, provided the Member could reasonably have identified the error. Affected bets will be voided and stakes returned.
• In the event of a sports event being postponed, abandoned, or cancelled, svip88's event-specific rules will determine whether bets are settled, carried over, or voided. Members should consult the specific rules for each sport category within the Platform.
• Minimum and maximum bet limits apply to all markets and games. These limits are displayed within each game or market interface and may be adjusted by svip88 at any time.
• svip88 offers sports betting across a broad range of markets including BRI Liga 1 domestic football, the English Premier League (EPL), La Liga, Serie A, Bundesliga, UEFA Champions League, FIFA World Cup qualifiers, AFF Cup (Timnas Indonesia / Garuda matches), badminton, basketball, volleyball, MotoGP, and e-sports. Market availability may vary.
• Casino game outcomes are determined by certified Random Number Generator (RNG) systems, independently audited to ensure fairness. The RTP (Return to Player) percentages for all games are disclosed within the game information panels.
• Bandar bola (Indonesian term for football bookmaking / sports betting) markets, togel (Indonesia's traditional numbers lottery) draws, and other specialty markets available on the Platform are governed by their respective specific rule sets accessible within each game section.

The following actions are strictly prohibited on the svip88 Platform. Violation of any of these provisions may result in immediate Account suspension, permanent ban, forfeiture of funds, and reporting to relevant authorities:

• Registering more than one Account, or assisting another person to register using your personal information.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the Platform in a manner not permitted by svip88.
• Engaging in match-fixing, collusion, arbitrage betting strategies designed to exploit pricing errors, or any other form of fraudulent wagering.
• Depositing or withdrawing funds on behalf of a third party, or using the Platform to facilitate money laundering or the transfer of proceeds of crime.
• Exploiting software bugs, glitches, or technical vulnerabilities to gain an unfair advantage. Members who discover such issues are required to report them to our support team immediately.
• Impersonating any other person or entity, or providing false identity information during registration or KYC verification.
• Engaging in abusive, threatening, or harassing behaviour toward svip88 staff or other Members via any communication channel.
• Attempting to circumvent any responsible gaming tools or restrictions that have been applied to your Account.

All content on the svip88 Platform — including but not limited to the svip88 brand name, logo, graphic designs, user interface layouts, game content, written text, and software — is the exclusive intellectual property of svip88 or its licensed Game Providers and is protected by applicable copyright, trademark, and intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes. This license does not permit you to:

• Copy, reproduce, distribute, or create derivative works from any Platform content without prior written consent from svip88.
• Use any svip88 trademark, logo, or brand asset for commercial purposes or in any manner likely to cause confusion with the svip88 brand.
• Reverse-engineer, decompile, or disassemble any software or technical element of the Platform.

Any unauthorized use of Platform content may result in Account termination and civil or criminal legal action.

To the fullest extent permitted by applicable law, svip88 and its directors, employees, agents, and licensors shall not be liable for:

• Any loss of profits, revenue, data, business opportunity, or goodwill arising from your use of or inability to use the Platform, whether direct, indirect, incidental, or consequential.
• Losses arising from technical failures, server outages, internet disruptions, or Force Majeure events beyond svip88's reasonable control.
• Losses arising from unauthorized access to your Account due to your failure to maintain adequate password security.
• Errors in game outcomes caused by third-party Game Provider software, where svip88 has acted in good faith in relying on such software.
• Decisions made by Members in the course of gameplay, including decisions made based on perceived RTP performance, payout streaks, or promotional information.

Where liability cannot be fully excluded by law, svip88's total aggregate liability to any Member in respect of any claim shall not exceed the total amount deposited by that Member in the 30 days immediately preceding the event giving rise to the claim.

Closure by the Member: You may request to close your Account at any time by contacting our support team. Upon closure, any remaining verified real-money balance (net of pending Bonus wagering requirements) will be refunded to your registered payment method, subject to standard withdrawal processing times and KYC requirements.

Closure by svip88: svip88 reserves the right to suspend or permanently close any Account — with or without prior notice — in the following circumstances:

• Breach of these Terms & Conditions or any Platform-specific rules.
• Failure to satisfy KYC requirements within a reasonable timeframe.
• Evidence of fraudulent activity, money laundering, or prohibited conduct as defined in Clause 9.
• Submission of a self-exclusion request under our Responsible Gaming program.
• Any regulatory, legal, or compliance obligation requiring the Company to do so.

Where an Account is closed due to confirmed fraud or material breach of these Terms, svip88 reserves the right to withhold any balance remaining in the Account pending investigation.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which svip88 holds its applicable gaming license. In the event of any dispute between a Member and svip88 that cannot be resolved through our internal complaints process, both parties agree to submit to the exclusive jurisdiction of the competent courts or arbitration bodies of that jurisdiction.

Members who access the Platform from Indonesia acknowledge that online gambling is subject to legal restrictions under Indonesian law, and that they are solely responsible for ensuring their use of svip88 complies with all applicable local laws and regulations. svip88 does not represent or warrant that use of the Platform is lawful in any specific jurisdiction. It is the Member's responsibility to seek independent legal advice if in doubt.

Nothing in these Terms limits svip88's right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or restrain any breach of these Terms or to protect the Company's intellectual property rights.

svip88 reserves the right to revise, update, or replace these Terms & Conditions at any time. When material changes are made, we will provide reasonable notice to Members through one or more of the following channels: a notice posted prominently on the Platform homepage, an email notification to the address registered on your Account, or a notification within the Platform's member dashboard.

Your continued use of the Platform after the effective date of any revised Terms constitutes your acceptance of the updated Terms in full. If you do not agree with any amendment, you must immediately cease using the Platform and contact our support team to initiate Account closure.

The date of the most recent revision is indicated at the top of this page under "Last Updated". We recommend reviewing this page periodically to stay informed of any changes.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you wish to submit a formal dispute, please contact the svip88 compliance and support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the chat widget on the Platform
• Response Time: Email inquiries are typically answered within 2 hours; live chat responses within 60 seconds
• Support Language: Indonesian-speaking agents are available at all times in addition to English-language support

For complaints that cannot be resolved through our internal process, you may escalate to the relevant licensing authority whose contact information is available upon request.